Returns & Exchanges




The best way to exchange is to place a new order for the item you want and return the item you don't want to us.

* We cannot guarantee the availability of the desired products when ordering. 


You may return an unused product within 20 days of the purchase date for a refund. The customer is responsible for the shipping costs for the return of the merchandise.


  • Send your request by email to: with your order number, as soon as possible.
  • In order for your refund to be processed, the tag must remain on the item.
  • The products must not have been worn or washed.
  • The refund will be made by the same method of payment used during the purchase. We will process the refund within 7 business days of receiving your package at our warehouse.


* LIX reserves the right to refuse a refund if the condition of the returned product is not in conformity with the original product.

* All sale items are final sale. They are neither exchangeable nor refundable.

* No promotional code can be combined with sale items.

  • Sac Ă  dos Ă©cole pour fille Ă©coresponsable et vĂ©gan de couleur vert menthe.

    Eco-responsible backpacks

    This model with our vegan leather badge comes in three different colors.

  • Sac de sport pour fille entrainement de couleur bleu marin et rose. Fabrication Ă©coresponsable.

    Vegan duffle bags

    We have two sizes of duffle bags and both in two different colors.

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